Last Updated: November 11, 2025

At Rentridge, we strive to deliver reliable, transparent, and professional property management services to our clients — including property owners, tenants, and investors. Our fees are structured based on the type of service, duration, and level of engagement.

Because our services involve digital documentation, third-party coordination, and manpower-based operations, our refund policy is defined as follows:

1. Service Fees

All service fees paid to Rentridge are non-refundable once the service has been initiated, as work begins immediately upon confirmation (such as tenant verification, documentation, or property inspection).

However, if a refund is requested before the commencement of any service, Rentridge may issue a partial refund after deducting applicable administrative and processing charges.

2. Subscription or Retainer Plans

If you’ve subscribed to a monthly or annual property management plan, cancellation may be requested in writing before the next billing cycle.

Refunds for ongoing subscriptions are not applicable for the current active period.

Services already rendered (e.g., maintenance coordination, rent collection, inspection reports) are non-refundable.

3. Digital Documentation or Agreements

Since digital contracts and e-signature processes are instant and secure, no refunds are provided once documents are generated or signed.

4. Service Cancellations by Rentridge

In rare cases where Rentridge cannot deliver a service due to internal or external issues, we may offer:

A rescheduled service at no extra cost, or

A partial or full refund, depending on the nature and stage of the service.

5. Refund Processing Time

Approved refunds (if applicable) will be processed within 7–10 business days to the original payment method used.

6. Contact for Refunds

For any refund-related queries, please contact our support team:
Email: support@rentridge.in

Phone: +91 8367448999